X1 Pro Focusing Lens 

✅ Premium Material – Ensures durability and high transmittance
✅ Optimized Focus – 20mm diameter, 4.5mm thickness, 150mm focal length for sharper, cleaner cuts
✅ Enhanced Performance – Reduces beam divergence for superior engraving details

Shipping Policy

If you have any questions or concerns about your order, please email us at info@xlaserlab.com and our team will be happy to assist you, 7 days a week.

 At Xphotonics, it’s our mission to provide quality welding equipment at genuinely affordable prices to laser welders everywhere.

 Your specific delivery date will depend on delivery address.

 When will I receive my order?

Most items are usually shipped within 2-3 weeks.

 We do recommend allowing up to 4 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only work with reliable welding manufacturers and suppliers to give you the best service. 

 How do I track my order?

Your delivery confirmation email will contain your tracking number and order details.

 Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

Refund and Return Policy

 Thanks for shopping with us.  We're grateful that you enjoy buying the excellent goods we make.  However, we also want to make sure that your time spent discovering, evaluating, and purchasing our items is enjoyable.  Please note that your purchases from us are subject to terms and conditions, just like any other buying experience.  The most important thing to understand is that by placing an order or completing a purchase at any of our websites (www.xlaserlab.com), you agree to the terms set forth below and within our Weldmart, Inc. General Terms and Conditions of Sale ("Terms and Conditions").

 Order Acceptance/Confirmation/Cancellation

 We may refuse or cancel any order and limit order quantity at our sole discretion.  We may also require additional qualifying information before accepting or processing any order.  Once we receive your order, we'll provide you with an email order confirmation.  However, your receipt of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order.  We reserve the right at any time after receiving your order to accept or decline your order for any reason.  If we cancel an order after you have already been billed, we will refund the billed amount.

 All orders are automatically processed on our end and sent for shipment as soon as they are placed.  Unfortunately, during this process, we incur irreversible fees.  Therefore, while we understand that orders might need to be changed sometimes, we cannot do it free of charge after a certain point.  Therefore, we strictly adhere to the following cancellation policy:

 If you cancel your order at least one day before it has been shipped, your order will be canceled free of charge.  Even if you are charged, we will refund the full price and shipping cost, if applicable. 

If you cancel your order after it has been shipped, please follow our Return Policies.  The cancellation will have to be treated as a Return with all applicable fees. 

Orders which are refused at delivery will be assessed all of the applicable fees listed above - including restocking, cancellation, and other applicable fees.

 Return Policy

 Inspection Return Policy: We are confident that you will be pleased with the product you purchase from us.  That's because we go to great lengths to make sure they're developed and made specifically for you.  We recognize, however, that a product may not always meet your expectations.  In the unusual event that this occurs, please consider the following rules for returning a product:

 Under the standard policy, you have seven calendar days to inspect and decide whether you want to return it from the date you received it,

You have to show, via photos or video, there is, in fact, a defect or nonconformity with our product to support your rejection, and

Only items that have been purchased directly from our websites can be returned to us.  Our products purchased through other retailers must be returned per their respective returns and refunds policy.

For Cause Return Policy: In some cases, we know it may take longer than seven calendar days for you to find out whether our products meet your expectation.  If this applies to you, please consider the following rule when returning a product after you received it for seven calendar days:

 Under the show-cause policy, you have 30 calendar days to return an item from the date you received it.

You have to show, via photos or video, there is, in fact, a defect or nonconformity with our product, and such defect or nonconformity substantially impaired the value and functionality of the product, and

You have to justify why you had not discovered a substantial defect or nonconformity within seven calendar days.

No Cause Return Policy: We know life is complicated, so we go above and beyond for our customers.  As such, we offer a no cause return policy.  If you hope to take this option, please consider the following rule:

 Under the no cause policy, you have 30 calendar days to return an item from the date you received it, and

You are responsible for any return shipping cost. 

Warranty Return Policy:  Depending on the products, we offer different warranty coverage for different product, as outlined in our Terms and Conditions and Warranty Policy.  If this applies to you, please keep the following in mind:

 You have file a warranty claim within the respective Warranty Period from the date you received it.

You have to file the warranty claim within 30 days from the date that the defect is made known to you.

You have to show, via photos or video, the defect in your product and the associated defect is eligible for coverage under our warranty policy, and

Keep in mind that we will not approve any claim caused by parts that are designed to be susceptible to wear and tear, including but not limited to:

1.Consumable components; such as contact tips, cutting nozzles, contractors, , relays, or parts that fail due to normal wear.

 2.Equipment that has been modified by any party other than Xphotonics, or equipment that has been improperly installed, improperly operated or misused based upon industry standards, or equipment which has not had reasonable and necessary maintenance, or equipment which has been used for operation outside of the specifications for the equipment.

3.Defects caused by accident, unauthorized repair, or improper testing.

 Packaging and Return Shipping

 Please ensure that the item you're returning is repackaged with all the parts, cords, and documentation that were included when you received it.  All returns must be completed within 30 days from the date we approved your return request, or your return request is considered abandoned. 

 You may be subject to return shipping costs depending on the cause of your return.  We are only committed to paying for your return shipping if there are enough documents to show we caused the defect.  If the carrier is responsible for causing a defect, you are responsible for initiating the process with them, and we will assist you to do so.   In all other circumstances, you are responsible for shipping your return back to us.  If we paid for your return shipping by mistake, we would deduct the shipping cost we paid in your refund once we determined that we have not caused the defect after receiving and inspecting your return. 

 Refund and Exchange

 Within seven days from the date we receive your return, we will examine the product for any damage or noncompliance with our Terms and Conditions before issuing your refund.  We reserve the right to adjust your refund according to our Terms and Conditions.  Please note that we may only issue a partial refund depending on the cause for your return, as well as the condition of Goods, once we receive and inspect your return.  Once we approve the return, your refund will be processed. 

 Once we receive your return, we will examine the product for any damage or noncompliance with our Terms and Conditions within seven days.  If we determine that you will be eligible for exchange, you will be notified and initiate an exchange request.  Our exchanges are, of course, subject to product availability.  If your items cannot be exchanged, they can only be returned, and your refund will be issued to the payment method you used on your order (per the guidelines in our Return Policy).

Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Country refers to: Hong Kong SAR China

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to XLaserLab, 82 Chai wan Kok St., Golden Bear Ind. Ctr., Room H28G, Blk EH, 10th Floor.

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Service refers to the Website.

• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.

• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

• Website refers to XLaserLab, accessible from https://www.xlaserlab.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: info@xlaserlab.com